COOLBET

Experience the thrill of the best slots and table games from top developers with the COOLBET app. With hundreds of games to choose from, ranging in themes and functionalities, users are guaranteed maximum comfort and entertainment right at their fingertips. The app's modern interface and features allow for easy navigation and access to user privileges and technical support. From popular slots with 3D graphics to classic fruit-themed games, as well as a variety of table and card games, the app promises hours of fun with captivating plots, stunning visuals, and immersive sound effects. Get ready to elevate your gaming experience with the game!

Welcome to Coolbet, a gaming site that strives to be fair, personal and transparent. Coolbet is a gaming site and sportsbook software, with 350+ employees, most of them working from our head office located in the center of Tallinn, Estonia. We hold gaming licenses in Estonia, Sweden and Malta.

Coolbet is all about momentum and innovation, and that’s why we are strongly focused on product development and setting new standards for responsible gaming. We work hard every day to provide quality in services, products and, of course, execution.

The name Coolbet was chosen for two reasons. Firstly, because it’s short and impossible to forget. Secondly, because it represents our motto- “Stay Cool and Bet Responsibly”.

Our management brings over 90 years of online gambling experience to the table and they have assembled staff that is second to none in the industry. That’s why we give you, our customer, the very best service in everything we do.

Get your welcome bonus package in poker!

Our welcome bonus package is designed for you who wants extra value in poker. All you have to do is opt-in to the campaign under Missions in the poker software, start playing and then you will be rewarded.

Your welcome package is available for 30 days after you start playing poker and consists of:

★  1 €1 Twister ticket

★  1 Spin on the Welcome Wheel where you can win up to €100!

★  Up to €500 in bonus paid out in €10 incrementals

▼ How it works

Go to the poker software and click on Missions. Opt-in for the campaign and you are ready to go!

You will get your welcome package rewards as you collect points in poker. You get 10 points for every €1 you pay in rake or fees.*

▼ These are your targets :

Reach your first 10 points: Get a €1 Twister ticket

Reach your first 100 points: Get 1 Spin on the Welcome Wheel

For every time you reach 500 points: Get €10 in cash

There are three Casino Club levels:

Reward every Monday

Responsible gaming

With the exception of a few highly skilled players (and a few who are lucky enough to win a jackpot), around 85% of all players will lose money on their bets over time. It is possible that some gaming companies try to give you a different impression through their marketing, but in fact the bank always has the numbers on it’s side and over time ends up winning, also referred to as the law of big numbers. It is precisely for this reason that it is important to look at betting for what it actually is, a form of entertainment where the provider needs to make a profit in order to operate.

Up To 50 EUR Cash | Refer a friend to Coolbet

▶ Invite Friendsto Coolbet

▶ If your friend registers and makes a deposit, you will receive up to 50 EUR in cash. For every friend!

—— Get in your Cool friends and earn extra cash

Cash Out Rules

Cash Out allows you to take a return on a wager you have made before settlement of the market on which the wager was placed. Cash Out is available only for single bets placed on pre-match or Livebet markets on both desktop and mobile and in some cases for combo bets.

To Cash Out a bet you must select “Cash Out” from your betslip and click “Confirm”. You cannot cancel a Cash Out Request once it has been confirmed.

Payouts of cashed out transactions will occur at the time of cash out, however, delays may occur from time to time in settling funds.

Our service

We seek to offer high quality customer support with a friendly and personal touch. We will treat all customers with respect and aim to answer you as soon as possible.

FAQ

1. How can I get a new password?

The best option is to click on the “forgot password” button in the login window. We will send a link to your registered email address to reset your password. You can also contact our support team via email or chat, and they will be happy to help.

2. What should I do in case I forgot my username?

Please contact our support team via email or chat. They will be more than happy to help you further.

3. Am I allowed to open more than one account?

No. As per our license requirements, each user can only have one account.

4. How do I find out if I already have an account?

In case you suspect that you already have an account with us, then contact our support team and get them to check for you. This way you don’t risk having your double account closed.

5. What should I do if my account details are incorrect?

Please contact our support team via email or live chat in case you notice that some of your account details ,which you cannot edit yourself, are incorrect.

6. Can I close my account for a specific period of time?

You can close your access to sportsbook and/or casino for a specific time period. This can be done by going to the Responsible Gaming section under My Account. In case you wish to close the whole account or any of the products for a different time period than those offered on the site, then please contact our support team.

7. Can I limit the amount of money I can lose?

You can set a loss limit which restricts how much you can lose during a specific time period. This can be done by logging in and going to the Responsible Gaming section under My Account.

Casino Survey | Get 10 Free Spins!

We’re always looking to improve, and your opinion matters!

Take our 2-minute survey, and as a thank you, you’ll receive 10 Free Spins to play Book of the Fallen.

NOTE: Spins will be credited within 72 hours after completing the survey.

How To Get The Reward:

- Download our apps, Click on the survey link above

- Answer to a few questions

- Complete the survey

Get 10 Free Spins to Book of the Fallen within 72 hours

Join the COOLBET CASINO CLUB!

PS! From 28th of October we are introducing cashback. This means that the Casino Club payback will be replaced, but you will get 5% of your net losses every Monday. This goes for all products, not just casino.

You will earn one point for every €1 you play on slots. All you have to do is OPT IN with code CASINOCLUB once and play your favourite slots.

More points you collect during a calendar week the higher level you will be on! The points will reset each week.

Player levels are published every Monday and then credited accordingly.

Maximum payback per week is €150.