Journey Federal Credit Union

Experience the convenience of Journey Federal Credit Union's Mobile Banking App, designed to keep you connected to your finances no matter where you are. As a Journey FCU member and eTeller user, you can access your account anytime. Enjoy secure, user-friendly banking that’s available for free, offering you unparalleled flexibility and control over your financial management.

Requirements:

To use the Journey Federal Credit Union Mobile Banking App, you must be a member of Journey FCU and have an active eTeller online banking account. For accessing the online bill pay feature, you need to have an ePay account as well. Please be aware that a nominal fee of $2.50 applies for ePay transactions unless you are enrolled in eStatements or are 60 years old or older.

While Journey Federal Credit Union provides this Mobile Banking App at no cost, please check with your mobile service provider as they may impose additional charges.

App Highlights:

Monitor Account Balances

Instantly view the current balances of your accounts to stay on top of your financial status.

Access Transaction History

Review detailed records of your past transactions to track spending and manage your budget effectively.

Examine Check Images

Easily view images of your deposited checks for quick reference and record-keeping.

Initiate Fund Transfers

Transfer money between your accounts, including making cross-account transfers, with just a few taps.

Process Loan Payments

Conveniently make payments towards your loans directly through the app, ensuring timely and hassle-free transactions.

Utilize ePay for Bill Payments

Pay your bills swiftly using the ePay service, simplifying your monthly financial obligations.

Find Branches and ATMs

Locate the nearest Journey Federal Credit Union branches, ATMs, and CO-OP Network ATMs to access your funds or get in-person assistance.

Connect with US

Reach out to our support team via phone or email for any queries or assistance, ensuring you have all the help you need at your fingertips.

Security:

Advanced Protection

The Mobile Banking App employs robust security measures identical to those used for accessing your account via a web browser, ensuring consistent protection across platforms.

Authentication Requirements

To access your account, you will need to provide your account number, password, and answer challenge questions, which enhances the security of your personal information.

Automatic Session Timeout

The app includes an inactivity timeout feature that automatically logs you out after a period of inactivity, further safeguarding your account against unauthorized access.

Recommendations:

- Act Quickly if Your Device is Lost: Should your mobile device be lost or stolen, promptly log into your account from a computer to update your password. For additional security, you can contact Journey FCU at 989.224.9511 during business hours to disable your account access.

- Avoid Storing Passwords on Your Device: For enhanced security, do not save your passwords on your mobile phone to prevent unauthorized access.

- Download Apps Cautiously: Only install apps from reputable sources to ensure they are secure. Be cautious with attachments and files from unknown or unverified sources, as they may pose security risks.